1Training in People Management; basic techniques of the manager
1.1The concept leader, manager and coach
1.2Motivating employees with passion
1.3The power of Communication
1.4Goals that lead towards Performance Management
1.5Coaching and Delegating effectively
1.6Situational leadership and the effective manager
1.7A different look at tension and conflicts; techniques and strategies to avoid and overcome conflicts
1.8Focus on Change; Change management and resistance
1.9The typical characteristics of Personal Leadership©
2Training in Effective Communication
2.1The art of effective communication: assessment of our communication patterns
2.2The communication process as highway towards influence
2.3AIDDA© as strategy towards acceptance and change
2.4The power of Non Verbal Communication
2.5Communicating effectively in difficult situations
2.6The psychology to influence©
2.7Mindmapping our communication
2.8Presentation skills with an impact
2.9From Presentation to Training (Train the Trainer)©
2.10Effective Meeting skills and motivating a team
3Personal development of managers and employees (coaching)
3.1E-motion: the thing that puts things in motion (from EQ to CQ (Change Quotient)
3.2Turning dreams into goals and achieving personal success©
3.3Personal Time and time of others in the right perspective
3.4Assertiveness in the professional context
3.5Turning values and beliefs into action and result
3.6The mindmap of your own future: how to embrace (personal) change©
3.7Cure with the common life seminar
3.8Time for Success
3.9How to become Outstanding: self-assessment in the 5 fields of personal development.
3.10Richness is more then finance enhancing personal growth (based on the philosophy of Think and Grow Rich, Napoleon Hill
4Teambuilding and teamspirit
4.1The integration of new people in an existing team
4.2Teambuilding
4.3Leading teams - how to get started
4.4Teamleadership: the human dimension
5Total Quality Management
5.1EFQM: initiation in the methods and integration strategy
5.2EFQM: from Self-Assessment to Management Dashboards
5.3The role of the Quality Manager in a modern organisation
5.4Lean Management
5.5Leading internal audits effectively and motivating organisations towards improvement plans
5.6The Quality Management Mindmap
5.7Who is the Quality Manager of your organisation; role and responsabilities of employees in the frame of Total Quality Management
6Continuous Improvement Techniques
6.1KAIZEN: Philosophy, method and tools
6.2Problem solving techniques for project management
6.3Coaching as technique to integrate performance management
6.4Visual Management: method, techniques and tools
7Training that stimulates sales
7.1Salesmen and time management
7.2Presentation skills for salesmen
7.4AIDDA; from creating Rapport to closing techniques the sales process
7.5The Power to Influence 4 day course- pure practical exercises©
7.7Dimensional selling and situational selling
7.8Non-Verbale language in sales
7.9Questioning techniques and answering skills
7.10Mindmapping in sales
7.11Performance Management for Sales Management©
7.12Field coaching for Sales Management
7.13Selling over the counter: listening, correct argumentation, test-closing and closing
8ITIL / IT Service Management (only in English) - onderaanneming
8.1Initiation in each of the ITIL modules
8.2IT Service Management Awareness training
8.3IT Service Management Foundation course
8.4IT Service Management Managers Support course
8.5IT Service Management Managers Delivery course
8.6IT Service Management Practitioners course
9Training in methods for increasing results
9.1Creative Problem Solving
9.2Effective Project Management and Project Leadership
9.3Creative techniques for project Management
9.4Change to win: Techniques to monitor change
9.5Performance Management dashboards: how to set up and integrate Key Performance Indicators (KPI's)
9.6Meeting skills through Mindmapping and Visual Management tools.