How we put your acquired knowledge into practice and achieve RESULTS?
 
Tactical coaching without technical support leaves business goals unrealistic: "I want to, but I cannot".

Therefor we combine training and advice into our management coaching sessions: this approach guarantees a high degree of acceptance of new systems by the people involved.

There are three rules of thumb that we follow:

• Raise standards
• Change limited beliefs
• Integrate Strategies at all levels in the organisation

Only then we are sure that we realise the necessary behaviour change. It is about changing a culture of thinking and a culture of massif action.

The support

Optima Facto supports its projects with several tools:

• With the coaching approach comes a combined action plan on management behaviour and quality improvement
• Different visualisation techniques are used to report the dysfunctions and progress (problem solving tools, Quality - SWOT, affinity diagrams, Visual process flow techniques, brown papers, process flows, team charts, post-it charts...)
• Numerous adapted checklists and models (E.F.Q.M., ISO, Optima Facto quality checklist, Materials Management, Energy checklists, Maintenance Management supports, CAMP (Correlation Analysis on Management Priorities, Corporate Development Process, Management Value Survey, ITIL checklists, ITSM, ...)
• Satisfaction enquiries
• Project management tools
• Dynamic training sessions and workshops
• A unique way of reporting the objectives to all the co-operators and to reassure that they are attained
• Good sense and logic thinking

The advantages and EXPECTED RESULTS FOR YOU!!

• Depending on the nature and the size of a project, measurable results are already attained after a short period of 10 to 13 weeks
• Your Management - project is tailored to the measure of your organisation.
• Your vision, your goals and needs are defined and implemented. The approach goes from a process description and the bringing about of an improvement dynamic to a fully "wall to wall"-project, where the consultant works very closely with the internal facilitators and the executives of your organisation.
• We facilitate the working environment of an accurate system of indicators that increases the 'managability' of a company. Transparency is an important criterion, as well as internal communication parameters
• The system is worked out in the language of the user and tuned to his level in the organisation.
• By stimulating a pro-active mentality, we make time to guide all actors of your organisation and to actually solve their problems. Hereby your company enters into the positive growth spiral you're aiming at today!
• By working on the premises with the persons involved, the project strongly stimulates the motivational aspects of leading employees. The 'hands-on approach' provides a meaningful improvement of the efficiency in your company
• The Management - project produces a structured communicational matrix. This matrix improves the co-operation between all levels of the organisation. This stimulates the growth of the company
• Payback start during the project.

Behavioural Change is crucial to business growth.

Optima Facto translates management concepts from an abstract concept to a very practical management skill.

It accomplishes thi by looking at 4 different angles:

• The theory of management gives an insight into the intellectual foundations of the quality principles
• The practice of management analyses those concepts as they are successfully being used in order production or service environments
• The art of management demonstrates the downright practical methods of applying those concepts into your specific context
• The human aspect of quality, since this is far out the single most important 'key' to successful integration of all of the above

We wish you GOOD LUCK in your strive for excellence and hope to welcome you amongst our more than satisfied customers!!